Terms and Conditions

Last Updated: October 2025

Welcome to Millie Cutesy! These Terms and Conditions (“Terms”) govern your use of our website milliecutesy.shop (the “Site”) and any purchases or interactions with Millie Cutesy (“we,” “us,” or “our”). By accessing or using our Site, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

1. General Information

Millie Cutesy is a small business specializing in handmade polymer clay jewelry and accessories. All items are individually crafted, which means small variations in color, shape, or texture are normal and part of their unique charm.

2. Use of the Site

By using our Site, you confirm that you are at least 18 years old or have permission from a parent or guardian. You agree not to use this Site for any unlawful purpose or in any way that may damage, disable, or impair its functionality.

3. Products and Descriptions

We make every effort to accurately display our products, but colors may vary slightly due to screen differences or lighting. Because all items are handmade, small imperfections or variations may occur. These are not considered defects.

We reserve the right to modify, update, or discontinue products at any time without prior notice.

4. Orders and Payments

All prices are listed in US currency, USD. Payments must be made in full at the time of purchase through our approved payment methods.

We reserve the right to cancel or refuse any order for any reason, including suspected fraud or unauthorized activity.

5. Shipping and Delivery

We ship orders to the address provided at checkout. Millie Cutesy is not responsible for delays, lost packages, or damages caused during shipping once the item has been handed over to the carrier.

Please refer to our Shipping Policy for more details.

6. Returns and Exchanges

Due to the handmade and personal nature of our products, all sales are final unless an item arrives damaged or defective.

If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging at [email protected]. We will review and provide a replacement or refund if applicable.

Please refer to our Return Policy for full details.

7. Intellectual Property

All content on this Site, including text, images, logos, designs, and product descriptions, is the intellectual property of Millie Cutesy. You may not reproduce, distribute, or use any content from this Site without our written permission.

8. Limitation of Liability

Millie Cutesy shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

Our liability is limited to the amount paid for the purchased item.

9. Privacy

We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our Site, you consent to the collection and use of your information as described therein.

10. Changes to Terms

We may update these Terms at any time without prior notice. The updated version will be posted on this page with a new “Last Updated” date. Continued use of our Site means you accept the revised Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at:

📧 Email: [email protected]

🌐 Website: www.milliecutesy.shop